Why am I unable to upgrade to Copilot Pro+ with a yearly plan?

[SoldierCorp]

🏷️ Discussion Type

Product Feedback

💬 Feature/Topic Area

Copilot in GitHub

Body

Hi.

When I click on "Upgrade to Copilot Pro+", the only billing option available is monthly. How can I submit a ticket or request help to switch to a yearly plan?

[github-actions[bot]]

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[asaddevx]

Hi @SoldierCorp 👋

I understand your frustration — you want to upgrade to Copilot Pro+ on a yearly plan for better value, but the upgrade page only shows the monthly billing option. This is a common issue reported by several users, and it's usually not a permanent restriction.

Why this happens

GitHub sometimes defaults to monthly billing during the initial upgrade flow, especially if you're coming from a free tier or have an existing subscription. Yearly plans are available for Copilot Pro / Pro+, but the option may not appear immediately depending on your account region, payment method, or current subscription status.

How to upgrade to the yearly plan (step-by-step)

1. Try the direct upgrade link
   Go to your GitHub settings → Billing & plans → look for Copilot section.
   If the yearly option still doesn't appear, try this direct path:

   • Visit: https://github.com/settings/copilot
   • Click Upgrade or Manage subscription and check for billing cycle options.

2. Switch from monthly to yearly (if already subscribed)

   • Go to Settings → Billing & plans.
   • Under your active Copilot subscription, look for Change plan or Edit billing cycle.
   • Select the yearly option if available (it usually offers a discount compared to 12× monthly).

3. Clear cache / Try different browser or incognito mode
   Sometimes the UI caches the monthly-only view. Try in an incognito window or a different browser.

4. Contact GitHub Support directly (recommended for faster help)
   Since this is a billing/subscription issue, the best way is to open a support ticket:

   • Go to https://support.github.com/
   • Choose Account and billing → Billing or GitHub Copilot.
   • Clearly mention:
     • You want to upgrade to Copilot Pro+ yearly plan.
     • Only monthly option is shown.
     • Include your GitHub username and any screenshots of the upgrade page.

   GitHub Support can manually enable the yearly option or process the upgrade for you.

Quick Tip

Yearly billing for Copilot Pro+ is generally available in most regions and often comes with a noticeable discount. If you're in a supported country, support can usually resolve this within a few business days.

If none of the above works, feel free to reply here with more details (e.g., any error messages, your region, or a screenshot), and I’ll help further.

Hope this gets you on the yearly plan quickly! Let me know how it goes.