NEED A SUPPORT AGENT

[wiaahmarketplace]

I NEED A SUPPORT AGENT TO REPLY TO MY TICKET ON PENDING SINCE 7 WEEKS WITHOUT ANSWER #4099689 #4019753

[nuran-command]

I think there is practical way to try getting a response faster since your tickets have been pending for 7 weeks:
1. Follow up directly on the ticket
• Go to your existing tickets (#4099689 and #4019753) in the GitHub Support portal.
• Add a polite follow-up message asking for an update (like the example I gave earlier).
2. Use the GitHub Support contact form as a separate follow-up:
• Link your pending ticket numbers in the message.
• Go here: GitHub Education / Support Contact
• Select the relevant category (Student Developer Pack, Actions, or whatever applies).
• Explain that your tickets have been pending 7 weeks and you haven’t received a response.
3. Tag your GitHub account properly
• Include your username and ticket numbers clearly so the support team can locate your tickets quickly.